Have you had any Business Objects tech support lately? Apparently even some folks at Business Objects were caught off guard that the migration to the SAP support infrastructure was this past Monday, July 7, 2008. Most customers are still clinging to guns, religion, and the old support site. You can read their bitter rants here on the Business Objects Board. You can also check out an assessment of the situation from The Register.
At least one bright ray of sunshine is that you can still access documentation, which has been moved to the SAP Help Portal. Look for the Business Objects link on the page navigation at the top of the page.
As Daffy Duck would say, “what a way to run a railroad“.