IMPORTANT: SAP BusinessObjects Enterprise XI 3.1 Service Pack 5 (SP5) was released on December 8, 2011. Be sure to review the SAP BusinessObjects Maintenance Schedule and its associated Forward Fit Plan to make sure that any Service Pack or Fix Pack contains the fixes you expect it to. Also keep in mind that some of the latest features in the SAP BusinessObjects Mobile BI app only work if the latest Fix Pack is applied to the server.
Today, SAP released SAP BusinessObjects Enterprise XI 3.1 Service Pack 4 (SP4). This service pack includes the Microsoft Office 2010 compatibility that was introduced in SAP BusinessObjects Enterprise XI 3.1 SP3 Fix Pack 3.4. For most customers, service packs are more palatable than fix packs, so the release of SP4 is really good news. Mobility fans should note that there is also a separate download for SAP BusinessObjects Mobile XI 3.1 Service Pack 4. Service Pack 4 is a prerequisite for the forthcoming release of BI Mobile for the Apple iPad, which was demonstrated at the recent SAP SAPPHIRE conference and is expected by the end of June 2011. As usual, there are separate SP4 downloads for apps such as Crystal Reports 2008, Lifecycle Manager, and Live Office. And as usual, expect multiple tries before getting a complete and uncorrupted download from the SAP Support Portal. As of this writing I did not see any new service packs for Xcelsius 2008 or Explorer XI 3.2 (currently on SP2).
As with any service pack, always review the release notes and deploy first to a non-critical sandbox (a virtual machine is really good for this) before upgrading a production environment. Remember that for most customers, development is really a production environment for developers. So find a non-critical sandbox. I’ll be doing the same over the next few days so I can articulate clear upgrade plans.
To all of the developers at SAP – thank you for getting this service pack out. We know you’ve been extremely busy (and stressed) getting BI4 ready for general availability (GA).
Service Pack 4 is available from the SAP Support Portal with a valid S-ID.
UPDATE: Thanks to my good friend and Diversified Semantic Layer host Eric Vallo (follow him on Twitter here) for pointing out the following link to SAP Knowledge Base article 1596293 (S-ID required). It’s one-stop-shopping for SP4 with links to other SP4-related knowledge base articles. And thanks to ASUG volunteer Tammy Powlas (follow her on Twitter here) for pointing out that release notes of all varieties can be found on the SAP Support Portal at http://service.sap.com/releasenotes (S-ID required).
Will your organization deploy SP4 and Web Intelligence on the Apple iPad? Or go straight to BI4? Share your thoughts in the comments section below.