Got Support?

Have you had any Business Objects tech support lately? Apparently even some folks at Business Objects were caught off guard that the migration to the SAP support infrastructure was this past Monday, July 7, 2008. Most customers are still clinging to guns, religion, and the old support site. You can read their bitter rants here on the Business Objects Board. You can also check out an assessment of the situation from The Register.

At least one bright ray of sunshine is that you can still access documentation, which has been moved to the SAP Help Portal. Look for the Business Objects link on the page navigation at the top of the page.

As Daffy Duck would say, “what a way to run a railroad“.

[ youtube href=”” ]

Author: Dallas Marks

I am a business intelligence architect, author, and trainer. I help organizations harness the power of analytics, primarily with SAP BusinessObjects products. An active blogger, SAP Mentor and co-author of the SAP Press book SAP BusinessObjects Web Intelligence: The Comprehensive Guide, I prefer piano keyboards over computer keyboards when not blogging or tweeting about business intelligence.

2 thoughts on “Got Support?”

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.