After the adrenaline rush of presenting on SAP BusinessObjects Explorer XI 3.2 SP2 on an Apple iPad2 at last Friday’s ASUG Ohio chapter meeting, I was greeted this morning with the following installation issue. Bin Laden may no longer be missing, but my Explorer servers were nowhere to be found. Fortunately, I resolved the issue without assistance from SAP Support or U.S. Navy SEALs.
I’ve never seen the issue occur when all Explorer components are installed on a single server. But I recently installed the Explorer web application on a separate physical server (using Tomcat) than the rest of the SAP BusinessObjects environment (where the Explorer servers and the Explorer CMS add-on go). The software was clearly installed, but the Explorer folder (and the Explorer servers) did not show up in the Central Management Console. Nor were the servers secretly running in the Windows Task Manager. A similar issue has been previously documented by Andrew Koller regarding the Xcelsius Cache and Processing servers and the Life Cycle Manager (LCM) job server. So I crossed my fingers, ran AddNode.bat, and resolved the problem. The syntax for AddNode.bat is as follows:
[BOE_install location]win32_x86scriptsaddnode.bat -name [NODENAME] -siaport [Port Number] -cms [CMS Name] -user [User Name] -password [Password] -authentication [Type] -platform win32_x86 -update
C:Program Files (x86)Business ObjectsBusiness Objects Enterprise 12.0win32_x86scriptsaddnode.bat -name alqaeda_prod -siaport 6410 -cms alqaeda_prod:6400 -user Usama -password NeverFindMe -authentication secEnterprise -platform win32_x86 -update
Once the script completes, the four Explorer servers appeared as expected in the server management area of the Central Management Console (CMC).
This installation is using SAP BusinessObjects Enterprise XI 3.1 SP3 on Windows Server 2008 64-bit. So I’m wondering if SAP hard-coded the location of AddNode.bat in the “Program Files” instead of also looking in the “Program Files (x86)” directory?
Anybody else experience this issue?